Support / Help / FAQ

Support & FAQ

Get instant answers to common questions

24/7 Support

We are available to attend to your help request or questions 24/7. our actives hour is from 8am - 11:59PM Nigerians time (Sunday - Saturday).

Tutorial Screenshots

We provide step by step guidelines via screenshots on how to carry out a successful trade on our platform. Our website is mobile-friendly and easy to use.

F.A.Q Answers

Below this page we have compiled a list of suitable answers to each and every of the common questions from our customers and do not hesitate to ask yours.

Frequently Asked Questions

We've compiled a list of answers to common questions.

PaytoNaira is the easiest and most secure exchange that allow users to buy and sell their paypal funds, payoneer and gift cards in Nigeria. Anyone in Nigeria or with Nigeria bank details can trade their digital funds and get paid in Naira within minutes with PaytoNaira.

We do not have fixed price for trades of digital funds or gift cards on our platform. the exchange rate varies with type of trade, market rate of dollar to naira at the moment of trade. But on PaytoNaira, We assure you that our rates are incomparable to any other exchange platform in Nigeria.

Starting a trade on PaytoNaira is pretty much easy to navigate and it does not require any registration at all to process. You can start a trade either by clicking start trade button from the menu icon on the head of every page or just by clicking to home page and filling trade form at the beginning of the page. For more information read the article from the link below.

To make trade easier on PaytoNaira, we have created few articles to guide our users with trades on our platform. Below are each trades and it’s guides:

With PaytoNaira, you can buy and sell your “friend and family option” or “goods and services option” PayPal funds at good rates, Sell your Payoneer funds at sweet rates  and exchange your steam wallet, OneVanilla, eBay, amazon and many other varieties of gift cards in Nigeria for cash instanly paid to your Nigeria bank account.

For every successful trades made on PaytoNaira, you are assure to get your payment in Naira to Nigeria bank details you submitted on your trade within 15 minutes your trade has been completed. For trades with issues you will be contacted on the number you submit with your trade. But for when you don’t get your payment nor receive any complaints on your trade from us, kindly contact us or open a support ticket from the button below.

For every paypal fund you successfully purchased from PaytoNaira and would like to exchange the paypal fund back to Naira, Please note that you’ll be refunded in Naira as thou as you’re selling the paypal fund back to us with paypal sell exchange rate and this same rule is applicable to Payoneer.

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